I encountered challenges finding and filling up the right claim form via MoneySmart. Although I have clicked some, I actually not sure. I tried my luck to email MoneySmart support for help. Surprised with their reply within 48 hours by Vinnie Noor. However, I was still not able to access the right form with the link provided. Emailed them again. She replied and even take effort to check through my claim and assured me that my claim went through. I am not sure whether my claim will be successful eventually or not, but I am impressed by MoneySmart’s support team and service. Will definitely use their platform more. Thanks.

Appreciate the CS Team, especially Nisa for the kind support!

On a Friday evening, Nisa responded promptly on my concerned about the fulfillment of the gift. Kudos to her switft update I am able to verify that the gift have been transfered to my account. Thank you.

Issue is finally resolve. The reasons why I only give 4 stars is the duration which took months to resolve. Anyway its better be late then never. Thanks.

great service

Was shopping for the best deal, this was the only one that had genuine pricing listed. The rest posted low prices but eventual prices were higher after details were furnished.

Applied for a credit card and requested to claim an Apple AirPod Pro 3 on Oct’ 26. Got the gift 8 months later. Long wait and almost forgotten but was a pleasant surprise when informed to collect.

Able to get the rewards as stated on the promo. Simple & straight forward.

Good experience dealing with Ken from moneysmart on car insurance. Quick response on queries. Professional done. Will use moneysmart again in the future.

I applied for a credit card through MoneySmart and successfully received the reward as promised. The application process was smooth overall, although it took about 5 months for the reward to be received. Customer service was responsive when I followed up, and I appreciate that the reward was eventually fulfilled. Thank you.