Singlife Car Insurance Singapore

Protect your No Claim Discount (good for one claim only) in the event you have to make a claim.

Continue driving for up to 10 days while your car is being serviced. You’ll also be entitled to Courtesy car cover when you renew your Singlife car insurance as an existing customer.

Additional coverage of up to $500 for your car’s lock, central locking system and other affected parts. If you’re an existing customer, you’ll get free replacement locks and keys upon renewal of your car insurance plan.

Additional coverage of up to $100,000 for you (the driver) and your passengers in the case of any accidental injuries.

If you find downloading insurance policy brochures and comparing them side by side a hassle, our intelligent system can do the comparison for you. Fill in a simple online form and we'll have you going.

After you’ve submitted the online form, our insurance specialists may call to clarify your needs and explain your options to you. Seize this chance to ask our experts the burning questions you may have about car insurance!

Once you have spoken to our insurance specialists, considered your options, and planned your finances, you are ready to apply for your car insurance plan with our guided assistance.

Be it a First Party or Third Party Claim, Singlife requires claim reports to be made within 24 hours, just like most car insurance companies. It is best to inform within 24 hours regardless of whether or not you intend to claim on your own policy or if your car is damaged. This is to avoid breaching the policy’s terms and conditions, which may affect your claim process. If a third party is involved, he/she may or may not submit a claim and the insurance company would need to have all the relevant information.

Take photos with tight shots and wide shots from various angles to ensure that you get sufficient photographic footage of the scene and context of the accident. The license plates of all vehicles involved should be photographed as well, as all these might be needed as evidence for insurance claim. This is mandatory for both First Party and Third Party Claims.

This step will not be applicable for First Party Claims. For Third Party Damage Claims, you will need his/her contact details which include:

• Driver names of all involved
• NRIC numbers
• Address of driver / drivers
• Car insurance company of vehicles involved
• Contact numbers

When you get into an accident on your own or with other parties, do not move the vehicle or vehicles involved, unless they are in the middle of the road and pose a safety hazard. When it comes to Third Party Damage Claims, moving the vehicles may give Singlife and the other driver’s insurance company a chance to dispute your claim.

After contacting Emergency Assistance at +65 6333 2222, Singlife will send their Mobile Accident Response Service (MARS) to assist you at the accident site and help complete your accident reporting. Alternatively, you can make your way to authorised workshops to file a report, submit the required forms, as well as the supporting evidence (accident scene photos and drivers’ details). If you’re planning to pay off the repair costs on your own to save on claim cost or protect your no claim discount (NCD), you’ll still have to submit a Private Settlement Form via Singlife's car claims page.

Some insurers offer free emergency assistance including towing services, tyre change and battery jumpstart, while others may require you to use only tow trucks belonging to their or a partner company and using any other tow service might have complications for your claim. Seek advice from Singlife's authorised workshops if you are unsure. If you are covered under Motor Standard or Motor Prestige Plan, you may wish to send your car to your preferred workshop, but this may lead to delays in arranging the repairs and may involve an additional excess payment.