MoneySmart Singapore Terms of Use

The MoneySmart Group companies (“MoneySmart”), include Catapult Ventures Pte Ltd, MoneySmart Singapore Pte Ltd, MoneySmart Financial Pte Ltd, MoneySmart Hong Kong Ltd, MoneySmart HK Financial Ltd, and their respective websites in Singapore. (https://moneysmart.sg), Hong Kong (https://moneysmart.hk).

MoneySmart Singapore provides a source of information and content through our blog, articles, and tools for consumers across various topics on personal finance with objective and independent analyses, making the complex world of personal finance simpler, and empowering them to make smarter financial decisions. 

MoneySmart Financial Pte Ltd (“MoneySmart Financial”/“MSF”) (UEN: 201632110Z) wholly owned by Catapult Ventures Pte Ltd., provides an avenue for purchasing insurance policies, receiving financial advice, and accessing Bubblegum, an insurance mobile application. MSF is an Exempt Financial Adviser and Registered Insurance Broker licensed by the Monetary Authority of Singapore (“MAS”).

Third-party Provider, hereby referred to as “Providers”, is the bank, financial institution, insurer, underwriting party, loan provider, etc. that provides the products, services, and policies to customers.

“Users”, or customers, are the end-users who use our websites

“Products” refers to the financial products displayed on MoneySmart such as credit cards, personal loans, travel insurances, etc.

Method of access: Users access the above-mentioned websites with their devices, such as desktops, laptops, tablets, mobile phones, etc.

The medium of transaction: For products that require users to hop off to the Providers’ sites, MoneySmart will act as a referrer site only, hence the transaction that happens on Providers’ sites is not in MoneySmart’s control. For products that require payment on MoneySmart, users can pay using credit or debit cards. MoneySmart can extend to use other payment methods as it is deemed necessary.

Any relationship or contract between MoneySmart and its users in Singapore is governed by the prevailing Singapore law. Any relationship or contract between MoneySmart and its users in Hong Kong is governed by the prevailing Hong Kong law.

As an individual who is a user of our website or otherwise as a user of the services provided by MoneySmart, this Term of Use is intended to describe for you:

By accessing, browsing, or using this website, and the websites of the below-listed companies, divisions or service groups, or any page thereof, through any direct or indirect means (individually or collectively, "Websites" or "Website"), or by using the goods, facilities or services offered in or through the Websites through alternative methods (including, for example, telephone, mail, email or facsimile), you accept and agree to be bound by these Terms of Use (the terms "Website" and "Websites" include use through these alternative methods).

If you do not agree to these terms and conditions, you are not authorized to access or use the Websites and you are to cease accessing or otherwise using the Websites.

MoneySmart operates the Websites and shall have the right at any time to change or discontinue any aspect or feature of the Websites and the right to modify the terms and conditions applicable to users of the Websites, including these Terms of Use, or any part thereof. Such changes, modifications, additions, or deletions shall be effective immediately upon posting on the Websites. Any use by you of the Websites or the goods, facilities, or services offered in or through the Websites shall be deemed to constitute acceptance of such changes.

The data and other information you may provide MoneySmart is not, and is not treated as an application for a loan or a request to be pre-approved, pre-qualified, or any similar concept. MoneySmart does not guarantee acceptance into any particular loan program or specific loan terms or conditions with any Lender; loan approval standards are established and maintained solely by individual Lenders. Likewise, MoneySmart does not guarantee that the loan terms or rates offered and made available by Lenders are the best terms or lowest rates available in the market. A Lender's offer may be subject to market conditions, approval, and qualification. The rates and fees actually provided by Lenders may be higher or lower depending on your complete credit profile, collateral/property considerations including but not limited to location, equity and value, and income/asset consideration including but not limited to loan to value and debt to income ratios. Unless expressly stated in writing, nothing contained herein shall constitute an offer or promise for a loan commitment or interest rate lock-in agreement.

MoneySmart is paid a fee by Lenders for the goods, facilities, and services provided. Regardless of which lender you obtain your loan from, you will be responsible for paying for any settlement or closing costs associated with your loan (such as loan processing, underwriting, or funding fees, title insurance premiums, notary fees, etc.).

MoneySmart does not charge you a fee for its service in matching you with Lenders unless otherwise stated. All effort is taken to derive the most accurate interest and payment calculations, however, the information is provided for estimation purposes only and should not be considered as 100% accurate. For more accurate details regarding the schemes, please speak to a MoneySmart Mortgage Specialist.

We try to include the most comprehensive online database of mortgage and home loan packages, however, not all of the lender's packages may be included in MoneySmart.

All copyrights are held by Catapult Ventures Pte. Ltd., any attempts to copy or reproduce any portion of this site (including information, styles, graphics, scripts) in part or in whole is protected by the copyright law. Anyone found in violation will be prosecuted to the fullest extent of the law. All the price stated on MoneySmart Singapore website (https://moneysmart.sg) is in Singapore Dollars (SGD) unless otherwise stated.

All the price stated on MoneySmart Hong Kong website (https://moneysmart.hk) is in Hong Kong Dollars (HKD) unless otherwise stated. 

Exclusions of Liability

MoneySmart excludes all liability in contract, tort (including negligence), or otherwise, for any direct or indirect economic losses or damages suffered from the use of this website.

Purchases directly on MoneySmart

For certain products that have the payment to be hosted on MoneySmart, users can pay directly to MoneySmart to purchase the product. MoneySmart will inform the Providers so that the Providers can fulfill the purchase, for example, Providers generate a travel insurance policy and send it to users’ email addresses. MoneySmart reserves the right to have this payment step hosted either on MoneySmart or Providers’ site and can change without prior notice. 

Policy for cancellation/refund of purchases on MoneySmart:

The cases below are applicable for purchases in which users paid for their products on MoneySmart and not on the Providers’ site.

Refund

In any case that there is a valid reason that leads to the need to cancel the Insurance policy, for example, Cancellation of travel plans before the coverage start date, or reducing tier of their plans (i.e from Elite plan to basic plan), customer can follow these steps to rescind:

1. Customer requests MoneySmart for the cancellation of the purchase.
2. MoneySmart, upon further checking with the provider and at MoneySmart’s discretion, decides whether the request is eligible for a refund.
3. The Provider will advise MoneySmart of a minimum amount of premium retained by the Provider as per purchase condition.
4. If the request is eligible, MoneySmart will proceed to refund the balance, which is the total original purchase minus the minimum amount of premium mentioned above.
5. Customer will receive the balance via the same payment method that he or she used to purchase the product. Note that the actual amount received might be less, as some banks or credit card providers might charge a fee when a customer receives this refund.

Endorsement

In any case that there is a valid reason that needs a change in the policy generated, for example, wrong date of birth or postal code, or extends the end date of coverage, etc, customer can follow these steps to ask for an update in the policy:

1. Customer contacts MoneySmart and requests the detailed change
2. If the request contains an extra payment (for example, in the case of extending the end date of coverage), MoneySmart will send a payment link with the payable amount to the customer's email.
3. Customer pays the exact amount in the received link.
4. Upon confirmation of payment received, MoneySmart will liaise with the Provider to generate the new policy and sends it to the customer.

Now that we’re done with the formalities, thank you for using MoneySmart.sg and we hope you find it useful!