Buy Starr Travel Insurance in Singapore 2025 | Up to 60% OFF

Benefits include:

• Up to $200,000 Medical Coverage
• Up to $5,000 Trip Cancellation Coverage
• Up to $3,000 of Reimbursement for Loss/Damage of Baggage
• $24 Premium

The most basic of all Starr’s travel insurance plans, the Bronze package covers you for medical expenses incurred of up to $200,000 for medical treatment during an overseas trip, up to $15,000 for any follow-up (post-trip) medical treatment upon your return, overseas hospital cash of $200 per day, as well as coverage for travel delay, trip cancellation, overbooked flight, personal money and belongings.

Benefits include:

• Up to $500,000 Medical Coverage
• Up to $10,000 Trip Cancellation Coverage
• Up to $5,000 of Reimbursement for Loss/Damage of Baggage
• $31 Premium

A decent step up from the Bronze tier, the Silver plan gives you more benefits including more than double the coverage for medical expenses, loss of home contents due to burglary, and more.

Benefits include:

• Up to $1,000,000 Medical Coverage
• Up to $15,000 Trip Cancellation Coverage
• Up to $7,500 of Reimbursement for Loss/Damage of Baggage
• $39 Premium

For an all-encompassing coverage, Starr Insurance’s Gold plan ensures that you, your travel companions and your travel bookings are well insured, with the maximum claim cap of a million dollars for medical treatments overseas and upon return to Singapore, up to $9,000 for hospitalisation of your travel companion who is a relative or friend, $4,000 for loss of important documents, and even up to $1,000,000 for personal liability coverage.

Whether it is for your COVID-19 medical expenses or stolen baggage, Starr requires claim reports to be made within 30 days of the incident via their online claims portal using your mobile phone, tablet or computer. It is advisable to do it within 30 days so as to avoid breaching the policy’s terms and conditions, which may affect your claim process.

In order to make a claim, you’ll need to provide all documentation to provide a full context of the incident and make it faster for Starr Insurance to assess your claim or claims. They will usually require:

• Original Detailed Pre-Medical / Final hospitalisation / Post-Medical bills
• In-patient Discharge Summary, Detailed Medical Report / Memo from Attending Physician on the type of illness or injury sustained
• Medical reports and / or other original documents (or certified copies) as evidence of the injury or sickness
• Original invoice / receipts from airline, travel agent or hotel evidencing non-recoverable deposits for travel fare and hotel accommodation
• Original invoices / receipts of additional accommodation and travelling expenses incurred
• Certified true copy of death certificate
• Original bills / receipts for replacement of personal documents or loss/damaged to property
• A copy of the police report
• Documents (such as ATM withdrawal slips, money exchange receipts) to substantiate loss of cash

If you’re unsure of what documents are needed, you may refer to Starr Insurance Singapore’s claim documentation guide.

Fill in the necessary details and upload all the supporting documents you’ve prepared through Starr Insurance’s online Claims portal or by email or post. If you’re doing it by email, you have to download their claim form from starrinsurance.com.sg/claim and email the completed claim form and relevant documents to: sgp.travelclaims@starrcompanies.com. Alternatively, you can mail them to 138 Market Street, #16-04, CapitaGreen, Singapore 04894.

You’ll receive an acknowledgement email upon receipt of the claim submission.

Starr Insurance Singapore’s claims department will process the claim upon receipt of all documents and the necessary payment will be made to you via PayNow or other preferred modes of payment.